Privacy Policy

Information we handle

• Website inquiries: your name, phone number, property address, requested service, and any email address, notes, or property photos you choose to submit.
• Service and business records: customer contact details, estimates, approvals and signatures, jobs, invoices, payment records, expenses, and related photos or correspondence entered into QEC Business Manager.
• Technical information: the hosting service processes connection and security information, such as IP addresses and request details, to deliver and protect the website. The estimate-request form uses a temporary, hashed IP-based identifier to limit abuse.
• Device information: the private app may retain settings, working data, and sign-in information in your browser. Location-enabled app features use your device location only when you grant the relevant permission.

We use this information to respond to inquiries, prepare estimates, schedule and perform work, maintain business records, and protect the service. Submitting an inquiry does not enroll you in unrelated marketing.

Google Business Profile connection

The public website does not require visitors to connect a Google account. In QEC Business Manager, an authorized Owner can separately connect the Google account that manages Quality Exterior Cleaning’s Business Profile through Google’s authorization screen.

Data accessed and why

• Business account and listing information: account and location identifiers, business name, address, website, phone number, and listing capabilities are used to identify the correct QEC profile.
• Business Profile performance: available aggregate Search and Maps appearances, website clicks, and other supported profile metrics are used to show the Owner how customers discover the business. These metrics do not identify individual visitors.
• Business Profile photos: listing photo identifiers and Google-hosted image links allow the Owner to view and select business photos for supported marketing features.
• Posts and authorization: Google authorization tokens allow approved features to access the selected profile. When the Owner previews and explicitly confirms a Google post, the app sends the selected text, media, and link to Google for publication.

The connection requests Google’s Business Profile management permission (business.manage), which supports both reading profile information and publishing approved posts. Analytics loads when opened; connecting Google does not itself publish a post. QEC’s connection does not request Gmail inbox, Google Drive, or Google Contacts access.

Limits on use

Google data is used only to provide these requested business features. We do not sell Google user data, use it for targeted advertising, use it to train generalized artificial intelligence or machine learning models, or transfer it to unrelated parties. Authorized personnel may access it when needed to operate these features, provide support you request, address security issues, or meet legal obligations.

Quality Exterior Cleaning’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Disconnecting Google

You can revoke QEC’s access in your Google Account connections. Revocation stops future authorized access but does not automatically erase previously saved reports, backups, or posts already published on Google. Contact us to request removal of stored connection information and cached Google data; published content can be managed through Google Business Profile.

Sharing, storage, and security

Website requests and uploaded photos are stored using our website hosting provider, Cloudflare, and can be retrieved by QEC’s private business system. Business app records are stored on QEC-controlled server storage and may also exist in authorized devices and backups. Google refresh tokens are encrypted in private server storage outside the public website files; selected profile information and cached performance reports are also kept in private server storage.

Access to private app features is limited through account permissions. Service providers process information as needed for hosting, storage, connectivity, or features you choose. Google receives information necessary for its connected features; an explicitly published post and its selected media become public on Google. A private inquiry photo is not automatically published by submitting the form.

We do not sell customer personal information. We may disclose information when you direct us to, when necessary to deliver the requested service, to protect against abuse, or when required by law. No internet service or storage system can be guaranteed completely secure.

Retention

We retain inquiries and business records while needed to respond, provide service, maintain relevant records, resolve disputes, or meet applicable obligations. Google connection information is retained while the connection is used; cached reports support the displayed analytics. You can request deletion of information we control. Records that must be retained and copies in existing backups may remain until the retention need ends or those backups are replaced or deleted.

External services and browser storage

Links to Google reviews, Facebook, and other services open services governed by their own policies. Maps and connected Google features communicate with Google when used. Public customer reviews and approved project images shown on this website are visible to visitors. The website request form uses a temporary form token for security. Private app features may use browser storage and session cookies to maintain sign-in, preferences, and working data.

Your choices

You can omit optional inquiry details and photos, contact us directly instead of using the form, decline device permissions, revoke the Google connection, or request access, correction, or deletion of information we control. We may need to confirm your identity before acting on a request. Removing browser data may remove local settings or unsynchronized work.

These services are intended for customers and authorized business users, not for children under 13. Please contact us if you believe a child has provided information that should be removed.

Questions or privacy requests

Contact Allen Boutte at Quality Exterior Cleaning:
qualityexteriorcleaning@gmail.com
(337) 789-9127
Youngsville, Louisiana, United States

We will update this page and its effective date when practices change. Material changes to Google data access or use will be disclosed before that new use and will require renewed consent when applicable.